All tickets give entry to the festival, where you can browse over 60 stalls filled with goodies! Please note that workshop tickets must be purchased separately. More information including what to expect on the day and how to get to the venue will be sent to you nearer the time of the event, using the email address provided at the time of booking.

A family ticket provides entry for two adults and up to four children (aged 2-16, under 2 year olds are free).

There may be a queue at the beginning of the allotted time but the stewards will get everyone through the door as quickly and safely as possible. We have to monitor capacity throughout the venue and whilst we do our best to reduce queues by using staggered entry, you may be required to queue to be allowed into different areas of the festival. If the venue is at full capacity when you arrive then you will need to wait outside, the expected wait time is between 5 – 15 minutes.

Unfortunately, we do not offer refunds if you can’t attend the event.

You can arrive any time within your time slot (e.g. 10am-12pm ticket holders can arrive any time between 10am and 12pm) but you can stay for as long as you wish!

Yes, of course! We’d suggest purchasing a ticket for an alternative time slot though, as whilst we will still have ‘WALK UP + WAIT’ tickets available to buy on the door, priority will be given to pre-booked ticket holders. 

We need to monitor numbers within the venue to ensure customer, trader and staff safety. If the event is at capacity when you arrive and you wish to buy a ticket on the door, we will need to operate on a one-in-one-out system. If this occurs, please be prepared to wait outside until there is space inside the event.

Yes, you will need to purchase an admission ticket to access the whole festival. Workshop tickets are available to purchase in addition to your admission tickets.

Card processors charge a service fee which is outside of Roundabout’s control.

This event and venue is accessible to wheelchair users. There is a drop-off point for guests immediately outside the main entrance. For more information about the venues accessibility please look at the hotel’s website.

Unfortunately, DoubleTree at Hilton is not a dog friendly venue. However, Assistance dogs are welcome!

Pitch pricing is as follows:

£45 – 3ftx6ft – table space

£55 – 3x3m – gazebo space (you do not have to have a gazebo, but there is space)

Hot food, drinks and alcohol traders, please get in touch with fundraising@roundaboutltd.org

The pitch fee covers the space of the pitch within our event. (This fee covers venue hire and advertising costs for the event, meaning more funds are raised for Roundabout, South Yorkshire’s youth homeless charity.) If you require tables and electricity, please see below for these additional costs.

We process applications separately for each event, which is why you will need to apply for every event individually. We will have new traders at each event and we need to mix up traders to ensure customers have new stalls to browse. We do try to have a variety of stock types at each event and do not saturate in one particular area, which means that although we obviously love your work, we are unable to accept the same traders for each subsequent event. Every event is carefully curated to ensure a perfect mixture of stalls.

We are a small team at Roundabout working on multiple events, so we will be in touch as soon as we can to let you know whether you have been successful in getting a stall at The Yorkshire Chocolate Festival.

Invoices will not be sent out until the new financial year in April 2024 but we welcome applications before this date.

You will receive a confirmation from the Roundabout team once we have received your payment. Trader arrival information will be sent closer to the event and the floor plan of where you will be based in the event will be sent to you.